LoadedX TMS FAQ
Frequently asked questions about LoadedX, a transportation management system for carriers, dispatchers, fleets, and owner-operators.
What is LoadedX?
LoadedX is a transportation management system (TMS) for carriers, dispatchers, fleets, and owner-operators. It helps manage loads, drivers, dispatching, tracking, documents, billing, compliance, and fleet operations from one platform.
What is a Transportation Management System?
A transportation management system (TMS) is software that helps transportation businesses plan, execute, and optimize the movement of freight. A TMS typically includes load management, dispatch, driver and fleet management, tracking, document management, billing, and compliance tools.
Who can use LoadedX?
LoadedX is designed for motor carriers, trucking companies, dispatch companies, fleet operators, owner-operators, and transportation and logistics teams.
Can dispatchers manage loads in LoadedX?
Yes. LoadedX provides dispatchers with tools for load creation, rate confirmation imports, driver assignment, load offer tracking, and dispatch planning. The AI-assisted load creation wizard and load extraction tools help dispatchers work efficiently.
Can owner-operators use LoadedX?
Yes. Owner-operators can use the LoadedX driver portal to receive load offers, manage assignments, access documents, and track compliance. Owner-operator applications can be submitted through the applicant intake process.
Does LoadedX support driver management?
Yes. LoadedX includes comprehensive driver management with onboarding, compliance tracking (license, medical card, MVR, drug test), document repository, load offer history, settlement and pay management, and a driver portal.
Does LoadedX support live tracking?
Yes. LoadedX provides real-time driver GPS tracking via secure browser-based sessions. Drivers do not need to install an app — they open a secure tracking link on their phone. Tracking links are revocable and expirable.
Can LoadedX manage rate confirmations?
Yes. LoadedX includes AI-powered rate confirmation import and document extraction. Dispatchers can upload rate confirmation documents and the system extracts structured pickup, delivery, freight, and rate information for review.
Does LoadedX support document management?
Yes. LoadedX includes an enterprise compliance document repository with versioning, approval workflows, driver-facing sharing, expiration tracking, and AI-powered document intake and extraction.
Can LoadedX track load offers made to drivers?
Yes. LoadedX maintains a permanent, append-only history of every load offer sent to a driver. Each offer records the load details, rate, message text, and driver response, preserving a complete audit trail.
Does LoadedX support fleet management?
Yes. LoadedX includes truck and trailer management with VIN and plate tracking, maintenance records and scheduling, fleet assignment management, a real-time asset map, and fleet utilization reporting.
Does LoadedX include compliance tools?
Yes. LoadedX includes FMCSA and DOT compliance tracking, accident reporting, roadside inspection records, claim report management, safety records, and a compliance dashboard with document expiration alerts.
Does LoadedX provide support and training?
Yes. LoadedX includes live support with screen sharing, training session scheduling, direct help requests to specific team members, a support agent console, and a help center with guides and articles.
Still have questions?
Contact us or start a free trial to explore LoadedX yourself.