LoadedX TMS Help Center
Guides and articles to help you get the most out of LoadedX TMS.
Load Management
How to Create a Load in LoadedX
Learn how to create a new load in LoadedX using the load creation wizard, including customer details, stops, freight information, and costing.
Dispatch
How to Assign a Driver
Learn how to assign a driver to a load in LoadedX, including driver availability checks, equipment matching, and assignment management.
AI Tools
How to Use LoadedX Load Extraction
Learn how to use the Load Extraction portal to upload rate confirmations and BOLs, extract structured data with AI, and review and send to drivers.
Driver Management
How to Send a Load Offer to a Driver
Learn how to send load offers to drivers via SMS, email, or copy-paste, and how LoadedX tracks each offer and driver response.
How to Track Driver Load Offers
Learn how to view the complete load offer history for each driver, including offer status, driver responses, and counter-rates.
Tracking
How to Use Live Tracking
Learn how to create secure live tracking sessions for drivers, share branded tracking links, and view real-time GPS location and route history.
Documents
How to Upload a Rate Confirmation
Learn how to upload rate confirmation documents to LoadedX, use AI extraction to prefill load data, and manage rate confirmation records.
How to Manage BOL and POD Documents
Learn how to manage Bill of Lading (BOL) and Proof of Delivery (POD) documents in LoadedX, including upload, storage, and load association.
Compliance
How to Manage Compliance Documents
Learn how to manage driver compliance documents including licenses, medical cards, MVRs, and drug test records with expiration tracking.
Fleet Management
How to Manage Trucks and Trailers
Learn how to manage your fleet in LoadedX, including truck and trailer records, VIN tracking, maintenance scheduling, and assignments.
Billing
How to Generate Invoices and Sync with QuickBooks
Learn how to generate invoices from delivered loads, sync with QuickBooks Online, manage factoring submissions, and track outstanding balances.
Support
How to Use LoadedX Support Screen Sharing
Learn how to request live support with screen sharing in LoadedX, including how agents can view your screen with your explicit consent.
Need more help?
Signed-in users can request live support with screen sharing directly from the LoadedX application.