LoadedX TMS Help Center

Guides and articles to help you get the most out of LoadedX TMS.

Load Management

How to Create a Load in LoadedX

Learn how to create a new load in LoadedX using the load creation wizard, including customer details, stops, freight information, and costing.

Dispatch

How to Assign a Driver

Learn how to assign a driver to a load in LoadedX, including driver availability checks, equipment matching, and assignment management.

AI Tools

How to Use LoadedX Load Extraction

Learn how to use the Load Extraction portal to upload rate confirmations and BOLs, extract structured data with AI, and review and send to drivers.

Driver Management

How to Send a Load Offer to a Driver

Learn how to send load offers to drivers via SMS, email, or copy-paste, and how LoadedX tracks each offer and driver response.

How to Track Driver Load Offers

Learn how to view the complete load offer history for each driver, including offer status, driver responses, and counter-rates.

Tracking

How to Use Live Tracking

Learn how to create secure live tracking sessions for drivers, share branded tracking links, and view real-time GPS location and route history.

Documents

How to Upload a Rate Confirmation

Learn how to upload rate confirmation documents to LoadedX, use AI extraction to prefill load data, and manage rate confirmation records.

How to Manage BOL and POD Documents

Learn how to manage Bill of Lading (BOL) and Proof of Delivery (POD) documents in LoadedX, including upload, storage, and load association.

Compliance

How to Manage Compliance Documents

Learn how to manage driver compliance documents including licenses, medical cards, MVRs, and drug test records with expiration tracking.

Fleet Management

How to Manage Trucks and Trailers

Learn how to manage your fleet in LoadedX, including truck and trailer records, VIN tracking, maintenance scheduling, and assignments.

Billing

How to Generate Invoices and Sync with QuickBooks

Learn how to generate invoices from delivered loads, sync with QuickBooks Online, manage factoring submissions, and track outstanding balances.

Support

How to Use LoadedX Support Screen Sharing

Learn how to request live support with screen sharing in LoadedX, including how agents can view your screen with your explicit consent.

Need more help?

Signed-in users can request live support with screen sharing directly from the LoadedX application.